Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when placing orders, though these are processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us offer a tailored service that aligns with your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer support. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.

We also use information to enhance our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

SpringsMosaicRiver respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost importance and employ suitable technical and organizational safeguards. This encompasses secure storage of data, encrypted communications, and restricted access to personal information within our organization.

While we implement strong security measures, no method of transmission over the internet is 100% secure. We continually update our security practices to protect against evolving threats.

Your Privacy Rights

You hold significant rights regarding your personal data. Depending on applicable laws, you may be entitled to access, update, delete, or limit how your data is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can manage cookie preferences in your browser settings. However, turning off certain cookies may affect how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only SpringsMosaicRiver and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our operations, offerings, or legal obligations. When substantial updates occur, we will adjust the "Last Updated" date displayed at the top of this policy.

We recommend reviewing this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we process your information, please reach out to us.